Privacy Policy

Titan Automations is a sole trader business operated by Carl Wilkins, based in Kent, United Kingdom.

Carl Wilkins is the data controller for any personal data collected through this website.

If you have any questions about this policy or how your data is handled, contact us at info@titan-automations.com.

Audit request form — when you submit the free audit request form on this site, we collect your name, business name, email address, phone number, industry, and a description of your biggest bottleneck. This data is stored securely in our CRM.

Email correspondence — if you contact us directly by email, we receive whatever you include in your message.

Anonymous usage data — this website uses Vercel Analytics, which collects aggregated, non-personal information about how pages are used (e.g. page views, general location by country). No cookies are set and no personally identifiable information is collected by analytics.

We do not use tracking pixels, remarketing scripts, or any other third-party advertising technology.

Audit request — to contact you about your enquiry, prepare for your discovery call, and assess how we can help your business. Legal basis: legitimate interests (processing your contact details is necessary to respond to your request).

Email enquiries — to respond to your message and discuss potential work together. Legal basis: legitimate interests.

Analytics — to understand which content is useful and improve the site. Legal basis: legitimate interests (aggregated, anonymous data with no impact on your privacy).

Audit requests and email enquiries — we retain this data for up to 2 years from the date of submission, or until you ask us to delete it, whichever comes first.

Analytics data — Vercel Analytics retains aggregated data in line with their own retention policy. As the data is anonymous and non-personal, it does not identify you.

Nobody. We do not sell, rent, or share your personal data with any third parties for marketing purposes.

We use Supabase (a secure database platform) to store audit request submissions. Supabase processes data in accordance with their privacy policy and applicable data protection law.

Vercel (our website host) processes anonymous analytics data independently under their own privacy policy. They do not receive your email address or any identifying information.

Under UK GDPR you have the right to: access the personal data we hold about you; have inaccurate data corrected; have your data erased; restrict how we use your data; receive your data in a portable format; object to our use of your data.

To exercise any of these rights, email info@titan-automations.com. We will respond within 30 days.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's data protection regulator:

Information Commissioner's Office (ICO) — ico.org.uk — 0303 123 1113

We would appreciate the chance to address your concern directly before you contact the ICO, so please get in touch with us first if possible.

We may update this policy from time to time. The date at the top of the page will always reflect when it was last revised.